Shipping & Returns
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Australian shipping
All prices are in Australian Dollars (AUD). Orders over $50 receive free shipping. Orders over $200 will receive free express shipping.
|
Shipping option |
Estimated delivery time |
Price |
| Australia Post Registered (Tracking) | 2 - 8 business days | FREE for orders over AUD $50 |
|
Australia Post Registered (Tracking) |
2 - 8 business days |
$5.00 |
|
Australia Post Express (Tracking) |
1 - 4 business days |
$11.00 |
International shipping
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Bricks & Figures is not responsible for these charges if they are applied and are your responsibility as the customer.
We offer international shipping to the below countries:
New Zealand
|
Shipping option |
Estimated delivery time |
Price |
|
International Standard Air - Tracked |
11 to 35 business days |
FREE for orders over AUD $100 |
|
International Standard Air - Tracked |
11 to 35 business days |
$11.00 |
|
International Express Air - Tracked |
5 to 15 business days |
$22.00 |
USA & Canada
|
Shipping option |
Estimated delivery time |
Price |
|
International Standard Air - Tracked |
11 to 35 business days |
FREE for orders over AUD $100 |
|
International Standard Air - Tracked |
11 to 35 business days |
$15.20 |
|
International Express Air - Tracked |
5 to 15 business days |
$28.00 |
Japan
|
Shipping option |
Estimated delivery time |
Price |
| International Standard Air - Tracked | 11 to 35 business days | FREE for orders over AUD $70 |
|
International Standard Air - Tracked |
11 to 35 business days |
$14.00 |
|
International Express Air - Tracked |
5 to 15 business days |
$26.00 |
Hong Kong & Singapore
|
Shipping option |
Estimated delivery time |
Price |
|
International Standard Air - Tracked |
11 to 35 business days |
$14.00 |
|
International Express Air - Tracked |
5 to 15 business days |
$26.00 |
South America & Mexico
Including the following countries: Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Mexico.
|
Shipping option |
Estimated delivery time |
Price |
|
International Standard Air - Tracked |
11 to 35 business days |
$32.00 |
|
International Express Air - Tracked |
5 to 15 business days |
$48.00 |
Europe: United Kingdom, Ireland, France, Germany, and Italy
|
Shipping option |
Estimated delivery time |
Price |
| International Standard Air - Tracked | 11 to 35 business days | FREE for orders over AUD $150 |
|
International Standard Air - Tracked |
11 to 35 business days |
$19.00 |
|
International Express Air - Tracked |
5 to 15 business days |
$32.00 |
Europe: Others
Including the following countries: Austria, Belgium, Denmark, Finland, Greece, Norway, Spain, Sweden, Switzerland, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Turkey, Ukraine, Vatican City.
|
Shipping option |
Estimated delivery time |
Price |
|
International Standard Air - Tracked |
11 to 35 business days |
$27.00 |
|
Australia Post Express Tracked |
5 to 15 business days |
$42.00 |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the estimated delivery time, please contact us at hello@bricksandfigures.com.au with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return once we receive the order back. Please ship the order back to: Bricks & Figures, P.O Box 67, Lawnton, QLD 4501, Australia.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@bricksandfigures.com.au with your order number and a photo of the item’s condition.
If you have any further questions, please don't hesitate to contact us at hello@bricksandfigures.com.au.
